Support Ticket

Help Center

Sales enquiries: 0151 363 5347

Customer support: 033 3344 2406 option 1

Biometric Hotels Could be the Future

November 13, 2018

Share this article:

Biometric hotels could be the answer for those of us who are forgetful. Many of us struggle as it is with our keys, wallet and phone. At least once an hour, lots of us do the quick pat down check of pockets – “yup still got everything”. So, when you’re given a room key, keycard or pin to remember at your hotel, that’s just one more thing to leave by the pool, forget at the restaurant and worry about. What if you needed nothing but yourself for your hotel though?

Biometric Hotels Could be the Future

Easy access of biometric hotels

Biometric hotels could give guests the peace of mind they are often looking for. Especially when you’re on holiday, you know losing any one thing is a headache you just don’t want. Using something like a biometric fingerprint to gain access to your hotel room would make life very simple. It’s one less thing to worry about as it is done so seamlessly and simply. Hotel guests want that simplicity, but not at the cost of security. Thankfully, that’s why biometrics are such a strong option. Instead of convenience coming at the cost of security, both are simultaneously enhanced. Only you and your fingerprint can give access to your room. Your PIN can’t be learnt by someone else or your key lost or stolen.

Cleaning staffs’ biometric would allow them access too of course. And the system would track exactly what staff came in and at what time, increasing accountability and security. As long as set up of the biometric mechanism is quick and simple at check-in, biometric hotels could be a way to make the hotel experience safer, quicker and easier for guests.

Potential extras of biometric hotels

Biometric hotels could take the idea further than just being a way to gain access to the hotel and your rooms. If biometric registration was somehow done before arrival – maybe via a phone app, check-in could be completed at any time with minimal staff interaction if desirable. A quick scan would check you in and you could be on your way. For returning guest, preferences could automatically be notified to the hotel.

Facilities around the hotel could be accessed using the same biometric too. Say you have paid for pool or gym access – your fingerprint could also be what authenticates access to those added benefits. Computer and Wi-Fi facilities as well as leisure facilities could potentially be accessed via your biometric too.

This concept could be taken further and applied to other added benefits of the hotel like catering, whether from the mini-bar, hotel restaurant or vending machines. You could use your fingerprint to authenticate payment for all of them, and it would simply be added to your room bill as you go.

We’ve talked only about the benefit such solutions could bring to guests so far – but for the hotel itself, there are advantages too. For one they don’t have to replace lost keys, and they ensure the security of their hotel to only approved guests. But they could also use the biometric system for their staff, better tracking their movements around the hotel and their working hours, great for payroll information.

Biometric hotels security and privacy

Biometric hotels would be more secure day-to-day, but they would need to ensure their cyber security and biometric approach is top-notch. Hacks of hotels are not unheard of, they can be a target for cyber criminals eliciting ransoms or looking to steal people’s personal details. The severity of a hack against an organisation becomes worse when biometric data is being lifted as well. Cyber security needs to be strong to minimise such incidents, but the approach to biometrics can also be tailored so as not to compromise people’s privacy.

That’s how we use biometrics in our solutions here at BioStore. We collect only a small proportion of a fingerprint’s data. That data is then encrypted, and from there we have a system that provides a high enough level of identification as to deliver a secure and reliable system. Crucially, this limited approach ensures that from the data we collect, the original fingerprint could not be re-engineered. We collect enough, but discard the rest, ensuring that in the data held, people’s privacy is not compromised. People’s fingerprints are kept safe, because they are not actually fully held on the system.

Different hotels might implement different biometric approaches, some using fingerprints, some maybe facial recognition. There are many ways to go. Those who put a high priority on the security and privacy of their guest will be the ones to experience long-term success.

Next time you go on holiday, who knows? Maybe you will find yourself at a hotel that needs nothing more than yourself to access. When you’re looking to get away from your troubles, relax and rest, it would be one less thing to worry about – while all the way being safer and securer.

BioStore Identity Management

Share this article: